Individuals in these positions are responsible for ensuring a positive customer experience for everyone who enters the greenhouse. Customer facing roles encompass a variety of tasks, from assisting customers and stocking retail displays to processing transactions and handling product.


  • Greet customers courteously and offer assistance as needed
  • Answer customer questions regarding plant care, conditions, and availability
  • Move plants using a push cart to restock retail displays in greenhouse
  • Maintain a clean and organized work environment
  • Clean and maintain plants as required
  • Assist in coordination of custom order pick up and drop off
  • Other duties as required

 General Qualifications, Skills, and Abilities:

  • Customer service experience is an asset
  • Familiarity with plants or an interest in gardening is an asset
  • Computer literacy and/or experience working cash, credit and debit transactions is an asset
  • Attention to detail and punctuality is essential
  • Must be friendly, open, and approachable
  • Willingness and ability to quickly learn plant varieties and care information for a wide range of products
  • Strong problem solving skills
  • Must be able to work well independently and as part of a team
  • Must be able to manage frequent interruptions and multitask


  • Fast paced, physically demanding work environment that requires standing for long periods of time, as well as frequent lifting, carrying, and use of push carts
  • Wide range of temperature depending on weather and work location
  • Saturdays and holidays are mandatory
  • Expect to work 6 days a week during peak seasons
  • Public transit is not available to this location, reliable means of transportation is necessary

Customer service/sales opportunities vary in duration according to operational demands. Individuals may be required to move between positions as seasonal demands change.

 Please apply in person between 9:30a-4:30p at Family Flowers (44329 Talbot Line St. Thomas ON) .  Please have a copy of your resume as well as a cover letter stating the position you are applying for as well as your daily, weekly and monthly availability.  While we thank all applicants for their interest, only those selected for an interview will be contacted.